Achieving ISO 9001 Certification: Preparing Everyone for Your Audit (Demo)

According to a report from Virtual Strategy Magazine, a recognized industry leader has recently achieved ISO 9001 certification:

Ubiqus US, an industry leader in document and meeting services, including transcription, translation, interpretation, and audience response, is pleased to announce today that it has achieved ISO 9001:2008 certification. The certification process included comprehensive audits covering every aspect of the business’ operations… “Any company that has undergone the certification process knows that achieving ISO 9001:2008 certification is demanding,” said Joanne Bove, Chief Executive Officer of Ubiqus US. “Each individual in our operations must be wholly dedicated to the pursuit of quality. By scrutinizing our processes at every level, we assure that our clients are receiving superior customer service and the highest quality deliverables.”

While ISO certification is in no way a business requirement, it does come with its own set of advantages. Adhering to 9001 ISO standards helps improve the quality of your products and services to match international standards. In turn, customers are more willing to do business with you because you are able to supply a product or service that’s on par with the best in the world. If you’re planning to apply for ISO 9001 certification, get in touch with a registrar firm like International Standards Authority, Inc. These professionals can help you identify and make any necessary changes to meet international standards. Once you are ready, your business will be inspected by an authorized auditor who decides if you are compliant with ISO 9001 guidelines. This process can be nerve-wracking, but by following these tips, you can quell your nervousness along with those working in your organization: Print Hardcopies of All Policies Two of the first things the auditor will look for is your business’ quality policy and your business’ goals. Print out these documents to help make it easier for the auditor to review both documents. Other documents that should be on-hand include your quality manual and internal audit procedure. You may want to do this a week or two in advance and post them around your organization. This helps employees memorize and understand your new quality policy. Doing so is important because auditors will ask several employees to explain the quality policy in their own words. Recalibrate Machines and Software The auditor will want to see the machines and software your business uses. Seeing as technology aids much of the work your business does, it is imperative that they are working in perfect order. With that in mind, make sure that you have experts inspect and recalibrate equipment several weeks before your auditor arrives for the audit. (Source: Ubiqus US Achieves ISO 9001:2008 Certification; Virtual Strategy Magazine; July 31, 2014)