HOW AN ISO 9001 CERTIFICATION BENEFITS A LANGUAGE SERVICES COMPANY (DEMO)
When people see or hear about ISO 9001 certification, they often associate it with a manufacturing facility, an industrial plant, a large-scale product retailer, or a global service provider. However, this global standard can also apply to companies such as American Language Services (ALS), which need such certifications to prove their capacity to serve clients in the medical and legal industries, among others.
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As recounted in a press release, ALS even acquired their ISO 9001 and ISO 13485 certifications from the International Standards Organization for the fourth time in their corporate history. This achievement demonstrates their on-going commitment to providing top-quality services while meeting strict standards that are imposed by the global standards authority.
The ISO 9001 certification attests to the company’s ability to implement a quality management system for translator evaluations, project management follow-up, client feedback, and external quality evaluation auditing. In turn, the ISO 13485 certification confirms the company’s quality procedures and standards for the health care, medical device, and medical manufacturing industries.
For the past three decades, ALS has been addressing the language transcribing, interpretation, and translation needs of organizations around the country. Their services include document translation, language transcription, and video captioning. Working in more than 200 languages, the company has experience in automotive, financial, legal, medical, and other industries.
By getting their ISO statuses renewed for a fourth time, ALS proved their consistency and dedication to maintaining the highest standards of quality. They also showed how much they value the certification—a priority many others in their field share. An article from Common Sense Advisory (CSA), a market research group in Massachusetts, reveals that nearly 70% of language service companies say that having status ISO 9001 has improved their clients’ perception of their quality. CSA’s follow-up research indicates that 53% of buyers believe the ISO 9000:2000 standard to be either “somewhat” or “very” important.
International Standards Authority (ISA), an accreditation registrar headquartered in California, says that ISO 9001 is the most in-demand certification. With the latest ISO 9001:2008 standard in place, it can be expected that other language service providers will also seek ISO certification once they are ready.
As recounted in a press release, ALS even acquired their ISO 9001 and ISO 13485 certifications from the International Standards Organization for the fourth time in their corporate history. This achievement demonstrates their on-going commitment to providing top-quality services while meeting strict standards that are imposed by the global standards authority.
The ISO 9001 certification attests to the company’s ability to implement a quality management system for translator evaluations, project management follow-up, client feedback, and external quality evaluation auditing. In turn, the ISO 13485 certification confirms the company’s quality procedures and standards for the health care, medical device, and medical manufacturing industries.
For the past three decades, ALS has been addressing the language transcribing, interpretation, and translation needs of organizations around the country. Their services include document translation, language transcription, and video captioning. Working in more than 200 languages, the company has experience in automotive, financial, legal, medical, and other industries.
By getting their ISO statuses renewed for a fourth time, ALS proved their consistency and dedication to maintaining the highest standards of quality. They also showed how much they value the certification—a priority many others in their field share. An article from Common Sense Advisory (CSA), a market research group in Massachusetts, reveals that nearly 70% of language service companies say that having status ISO 9001 has improved their clients’ perception of their quality. CSA’s follow-up research indicates that 53% of buyers believe the ISO 9000:2000 standard to be either “somewhat” or “very” important.
International Standards Authority (ISA), an accreditation registrar headquartered in California, says that ISO 9001 is the most in-demand certification. With the latest ISO 9001:2008 standard in place, it can be expected that other language service providers will also seek ISO certification once they are ready.