ISO 9001 Certification is Important for Businesses to Ensure Quality

Business owners seek to improve every day. They want the best business processes, for everyone to understand what they do and for their business to run better overall. The ISO 9001 standard is built upon the fundamentals of quality management, and being certified ensures that the business knows what it’s doing and is being run well.

The ISO 9001 is a standard for business quality management that is internationally recognized, and businesses go for it because of the benefits it brings them. Some of these benefits include customer satisfaction, cost saving, marketing aid, corporate governance and international quality recognition.

There are eight fundamental principles of quality management: customer focus, leadership, involvement of people, process approach, systems approach to management, continual improvement, factual approach to decision making and mutually beneficial supplier relationships. These are all guiding principles for ISO standards, but they also serve as guidelines for management in improving their quality management program so that it is on par with the standards.

An ISO 9001-certified quality management system means that the business is consistent and has a system that is understood by all. It also means that the management has good control, knows how the business is doing and knows how to recognize if things are going wrong. Getting certified enhances the image of the company which will then enhance customer satisfaction and loyalty.

Whether a business is aiming for an ISO 9001 certificate or not, applying the fundamental principles of quality management will improve their organization. They will start focusing on their customers more and understand what they want and need, provide a clear direction for the business and lay out its purpose and objectives, and involve people from all levels so that everyone has a role and can contribute to the business’ success. The most important thing here is that the business strives to get better and improve at what it does.

Those who want to get certified should spend time on the management principles so that they have a good chance at meeting the requirements. Afterwards they should go through the certification process from certification bodies such as the International Standards Authority. With their help, your partners and clients will have greater trust in you than ever before

Sources:

Reasons Why ISO 9001 Certification is Important for a Company, GetACoder

Basic principles of ISO 9001 Quality, ISO 9001 Consultant