WHAT IS ISO 9001? (DEMO)
ISO 9001 is an internationally recognized standard for business quality management. It is applied in the control of products and services in organizations’ supply. It uses systematic control to ensure that the customers’ needs are satisfactorily met. It is made in a manner that it can be used in almost any product and services regardless of the process.
To get an ISO 9001 registration certificate, the organization must meet all the requirements. Then a third party should take an external audit on the organization. The outcomes of the audit should then be scrutinized by the chosen certification body. This entails authenticating whether the organization’s management targets are achievable and measurable.
The scrutiny also looks at the organization’s products and services quality. After the scrutiny, an on-site audit is conducted to ensure that the organization meets all the requirements. If the certification body is satisfied that the requirements are met, then a certificate of registration to ISO 9001 is issued to the organization.
Before applying for an ISO 9001 certificate, the organization should formulate quality objectives and ensure they are compatible with the business’s objectives. The organization should also document a quality policy describing how it plans to meet the ISO 9001 requirements. The policy should be communicated to the entire organization’s workforce. This would ensure that the stated objectives as per the quality policy are prioritized so that they can be adequately met. The organization should also set and document the management system boundaries. Once all these requirements are put in place and successfully implemented, then an internal audit should be conducted to unsure that everything is in order.
Employees of the organizations which have the ISO 9001 certification are motivated because their responsibilities and key roles are clearly defined. The organization is also able to give quality services and produce quality goods. Consequently it becomes competitive in the market.